PL
Puleng L
1 reviews | Active since Jun 2025
17 Jun 2025, 16:40
Pathetic service from Old Mutual
I did a disinvestment a month ago and they are still messing me about and not releasing my money and telling me that I am non-compliant when they have all my FICA and FATCA documentation. Terrible service and NO Accountability. Stay clear from them!
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Old Mutual's replyOfficial
17 Jun 2025, 17:44Hi Puleng
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Jun 2025, 17:44
Official
Hi Puleng
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management