1 reviews | Active since Dec 2012
Pathetic Service from Old Mutual
I have been sending them e-mails for my policy which was never attended in fact I have app**** for my policy premium to be levelled due to my financial constraints and I have done everything that they have send me but after a month I found out that it was never actioned I call and i call up to now I have not received any answer I have send number of e-mails but it fell on deaf ears I dont know what to do now instead they have send me a new contract with a new premium please can you assist in this regard. My contract number: ********** 9 Quotation number is ********** 5 my cell ********** 210 or ********** 411 I just need an ear to hear my story and rectify this problem.
Thank you for the review.
We apologise for the inconvenience caused. We will refer the complaint to Old Mutual who will further assist you.
Regards
Old Mutual Insure Complaints
Thank you for the review.
We apologise for the inconvenience caused. We will refer the complaint to Old Mutual who will further assist you.
Regards
Old Mutual Insure Complaints
Thank you for discussing the complaint with me and providing me with me your insights. I'm glad we could discuss how better to service our customers and that the matter was resolved in the end.
Kind regards
KareemahSulayman
OMEM CST Complaints Management
Thank you for discussing the complaint with me and providing me with me your insights. I'm glad we could discuss how better to service our customers and that the matter was resolved in the end.
Kind regards
KareemahSulayman
OMEM CST Complaints Management