1 reviews | Active since Dec 2018
PATHETIC SERVICE EVER.
To anyone thinking of taking funeral cover with OLD MUTUAL my advise to you is DO NOT EVEN CONSIDER, OLD MUTUAL debited me on the 28 July 2021 yet my policy is cancelled why GOD KNOW, You guys are ******** people, I spoke to an agent by the name of THEMBISA SIDLAI on the 23.07.2021 she said everything is okay you guys will debit me on the 28.07.2021 and everything will go well to my surprise my policy has lapsed not active why not even one person bothered to call me to advise me of a cancellation, You guys are ******** i am so sorry I AM OUT, Keep that policy cancelled as you have done it already, WOW WOW WOW AFTER SO MANY YEARS old mutual WOW WOW. I am sure you guys are running away from paying out for funerals honestly you taking people for a ride since there is covid.
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
