PATHETIC SERVICE

On the 31st March 2025 I requested my pension fund to be paid into my bank and its says that request take 30 working days to be done. 17th April I requested the claim to be delayed/ canceled as I wanted it to be paid into my investment straight. I was requested to send the signed documents which I did. 22nd April they told they cant change anything as my claim was too far to be canceled. I have been sending emails,calling Old Mutual and everyone I talk to says my money would be paid in 2 days, since then I have been waiting as they also told me they were waiting for their authorization manager to assist. We are now in mid June and they still have not called me or paid my money because now it has been taxed. Their service is PATHETIC. I have been doing follow ups in vain nobody is coming back to me. I am so tired and very angry with them