LM
Lungile M
1 reviews | Active since Apr 2021
14 Apr 2021, 10:35
Pathetic service
I am so disgusted by your poor and pathetic service. I have been waiting for my late mother’s investment payout for the past 2 months and each time we call we receive the same lame response. It will reflect on the estate account in the next 48hrs guess what 48hrs turned into 2 months!!!!!!! How pathetic
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Replies (2)
Old Mutual's replyOfficial
14 Apr 2021, 10:37Dear Lungile M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply14 Apr 2021, 10:37
Official
Dear Lungile M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
LM
Lungile M's updateReviewer Update
14 Apr 2021, 10:39This just sounds like a automated response!!! Can I please hear from you before end of business
LM
Lungile M's update14 Apr 2021, 10:39
Reviewer Update
This just sounds like a automated response!!! Can I please hear from you before end of business