SD
SHAREE D
1 reviews | Active since Apr 2016
29 Nov 2024, 04:56
Pathetic service and do not care
After a withdrawal done almost 7 weeks ago i am still awaiting my own money!!!!! No communication and all I get told is they escalating the matter but my family has to suffer because this withdrawal was for a medical reason and is being delayed because I still have not received my payout! Pathetic service!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
29 Nov 2024, 07:36Good day Sharee
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply29 Nov 2024, 07:36
Official
Good day Sharee
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
SD
SHAREE D's updateReviewer Update
29 Nov 2024, 08:19It's been investigated for a week already and nothing has been done!!!!! I want my money
SD
SHAREE D's update29 Nov 2024, 08:19
Reviewer Update
It's been investigated for a week already and nothing has been done!!!!! I want my money