AS
Asrine S

1 reviews | Active since Sept 2020

17 Sept 2020, 11:23

Pathetic Service

Good day

I am disgusted with your pathetic service, after 4 months of sending emails making calls to old mutual office eventually I got through to someone. I am not happy with the feedback I received. when is old mutual going to take responsibility or what happened. I have lost so much money already to old mutual before this will not happen again, I am waiting on a manager to make contact with me this has been going on from Feb or March and no one can provide constructive feedback. I feel you *****ing from me. every time I call they say we will call you back but nothing

Waiting on your response

Regards

0
Replies (1)
Old Mutual
Old Mutual's reply17 Sept 2020, 13:07
Official
Dear Asrine Solomon

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Kareemah Sulayman
Old Mutual Complaints Management