TP
Trevor P
1 reviews | Active since Dec 2018
01 Mar 2021, 06:47
Pathetic service!!!!!!!!
Tried unsuccessfully to contact Old Mutual via all possible channels. Website, my Old Mutual adviser and local Old Mutual branch. No response at all. Its as if they just dont care. They are just reinforcing the stereotype.....service in South Africa is disgusting, to say the least. My dad introduced me to Old Mutual decades ago and said they were the best. Never said this before, but he was so wrong. I invested funds with them some time ago and noticed recently that I have not only not made any money, but they have also lost a lot of my capital that I invested. Should have just put my money in a notice account with my bank. Definitely a safer option.
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Replies (2)0
Replies (2)Old Mutual's replyOfficial
01 Mar 2021, 08:28Dear Trevor P
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply01 Mar 2021, 08:28
Official
Dear Trevor P
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
TP
Trevor P's updateReviewer Update
19 Feb 2025, 07:32It's February 2025 and still no call.
TP
Trevor P's update19 Feb 2025, 07:32
Reviewer Update
It's February 2025 and still no call.
