ZM
Ziya M
1 reviews | Active since Dec 2015
16 May 2020, 05:40
Pathetic service
I took out an investment which started deducting from persal from February and I decided to cancel it in March but they went on to deduct though I had sent a cancelation request and it was confirmed. I have been waiting for my refund for weeks now and I am tired of calling. I want my money that's all. What is taking so long for me to receive my refund???
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Replies (1)
Old Mutual's replyOfficial
18 May 2020, 08:51Dear Ziyanda
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply18 May 2020, 08:51
Official
Dear Ziyanda
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management