MN
Mamosa N
1 reviews | Active since Oct 2011
11 Feb 2016, 10:22
Pathetic service
How is it possible that i cannot be provided with a statement of account for my policies when i requested one. A call center agent told me that one of my policies was in arrears yet no one from old mutual has ever informed me of such. Neither did my debits bounce. Instead of him providing me with information under my profile/portfolio, he expects me to give him the information.
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Old Mutual's replyOfficial
11 Feb 2016, 10:30Hello mamza,
Thank you for bringing this to our attention. We will investigate this and be in contact with you.
Regards
Brent Sellidon
Complaints Management
Thank you for bringing this to our attention. We will investigate this and be in contact with you.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply11 Feb 2016, 10:30
Official
Hello mamza,
Thank you for bringing this to our attention. We will investigate this and be in contact with you.
Regards
Brent Sellidon
Complaints Management
Thank you for bringing this to our attention. We will investigate this and be in contact with you.
Regards
Brent Sellidon
Complaints Management