cC
caroline C
1 reviews | Active since Jun 2022
04 Feb 2025, 12:25
Pathetic service
Pathetic service. I have been trying to resolve an issue with a policy I have with Old Mutal. Numerous unanswered emails No call back I haven't been able to get through to an agent to help me either. ***
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
04 Feb 2025, 12:32Hi Caroline, your comment is concerning to read. We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Feb 2025, 12:32
Official
Hi Caroline, your comment is concerning to read. We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management