CH
Christo H
1 reviews | Active since Apr 2015
24 Apr 2015, 10:09
Pathetic Service
On 2015/02/17 I sent Ronald Naicker a request to change my sons education fund policy to FLEXIBLE LIFE FUND. I signed all the relevant documents and sent it back. To date this has not been done and Ronald is not getting back to me. Is this the kind of service I can expect from Old Mutual? I sent an email on 22/04/2015 and also no feedback.
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Old Mutual's replyOfficial
24 Apr 2015, 10:54Hello NotHappy1212,
I am sorry to hear about the poor service you received.
I was tasked to investigate this matter and will provide you with feedback to resolve.
Kind regards
Carol Olckers
Complaints Management
I am sorry to hear about the poor service you received.
I was tasked to investigate this matter and will provide you with feedback to resolve.
Kind regards
Carol Olckers
Complaints Management
Old Mutual's reply24 Apr 2015, 10:54
Official
Hello NotHappy1212,
I am sorry to hear about the poor service you received.
I was tasked to investigate this matter and will provide you with feedback to resolve.
Kind regards
Carol Olckers
Complaints Management
I am sorry to hear about the poor service you received.
I was tasked to investigate this matter and will provide you with feedback to resolve.
Kind regards
Carol Olckers
Complaints Management