SJ
Shamima J
1 reviews | Active since Jul 2019
11 Jan 2025, 10:32
Pathetic service
If I could give this company a zero I would. I have been struggling with them for my refund since 23.12.24. I have requested for these policies to be cancelled and they don't even respond to your requests via emails. What will happen the day I need to claim. I have no desire To do business with a company that has no customer service etiquettes whatsoever.
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Old Mutual's replyOfficial
11 Jan 2025, 10:51Good day Shamima,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Jan 2025, 10:51
Official
Good day Shamima,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management