BR
Bhavanessha R

1 reviews | Active since Mar 2019

22 Oct 2019, 16:52

Pathetic pathetic

Went to gateway branch on 12 October, lady at the reception at the time was so unfriendly, then a man decided to help who then called a consultant, consultant probably just needed to make her commission so was nice at the time, I went to close off of my accounts and was told the monies will be in my account within 5 working days, today is the 7th day and stil waiting..will def not take up any other policies with old mutual

0
Replies (2)
Old Mutual
Old Mutual's reply23 Oct 2019, 11:29
Official
Dear Bhavanessha
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
 
Kind RegardsOld Mutual Insure Customer Experience
Old Mutual
Old Mutual's reply23 Oct 2019, 12:37
Official
Dear Bhavanessha,

I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.

Regards
Brent
Complaints Management