Pathetic Client Service Old Mutual

<p>I Work for Discovery, I did a section 14 transfer for a client, requesting that old mutual cancel the debit order immediately. This was done on the 7th of December. Offcourse old mutual deducted another premium from the clients account in january. it has been 5 months now and after how many promises the client still has not received his refund. This is pathetic service!! Old mutual does not want to pay the client back what they owe him, probably hoping the client forgets about it so the can keep the money. I would warn anyone trying to do business with them. </p>