PS
Pholosho S
1 reviews | Active since Jun 2015
17 Sept 2015, 11:17
Pathetic call centre
The old mutual call centre is really pathetic. They take all my details for authentication and when they are done the decide that they have to transfer to the relevant department. After being authenticated I get transferred and then the second person authenticates again. ll the authentication I get told I have be transferred again.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
17 Sept 2015, 11:43Hello Bizza364,
Thank you for bringing this matter to our attention. We shall contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Thank you for bringing this matter to our attention. We shall contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Old Mutual's reply17 Sept 2015, 11:43
Official
Hello Bizza364,
Thank you for bringing this matter to our attention. We shall contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Thank you for bringing this matter to our attention. We shall contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management