TM
Theresa M

1 reviews | Active since Dec 2020

10 Apr 2024, 17:41

PATHETIC AND ********* SERVICE OLD MUTUAL

Old Mutual has not paid out our family funeral plan/cover for over 3 months. They keep stating that they are resolving the issue and escalating the issue but nothing happens. Kindly assist and resolve urgently.

0
Replies (4)
TM
Theresa M's update10 Apr 2024, 17:50
Reviewer Update
No reply showing from Old Mutual
TM
Theresa M's update10 Apr 2024, 17:51
Reviewer Update
Thank you Arthur.
TM
Theresa M's update12 Apr 2024, 15:35
Reviewer Update
Thank you Arthur
TM
Theresa M's update19 Apr 2024, 08:17
Reviewer Update
Dear Arthur Beneke and Azeem Parker

Thank you for your outstanding and prompt service, and assistance in resolving my complaint. Much appreciated.

Kind Regards