CK
Claudia K
1 reviews | Active since Aug 2020
22 Nov 2022, 12:42
Pathetic
I have sent an enquiry to Old Mutual with regards to my late Mother’s policies. It has bee four weeks and I have not received any information as to how to proceed. Al they have done is to send my query internally to each other but not a single person has done the effort to inform me what the proses is. No one willing to do the job. I will never consider it to trust this institution with its *********** people with my funds. I hope this gets some reaction.
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Replies (1)Old Mutual's replyOfficial
22 Nov 2022, 12:44Dear Claudia
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply22 Nov 2022, 12:44
Official
Dear Claudia
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
