CK
Claudia K

1 reviews | Active since Aug 2020

22 Nov 2022, 12:42

Pathetic

I have sent an enquiry to Old Mutual with regards to my late Mother’s policies. It has bee four weeks and I have not received any information as to how to proceed. Al they have done is to send my query internally to each other but not a single person has done the effort to inform me what the proses is. No one willing to do the job. I will never consider it to trust this institution with its *********** people with my funds. I hope this gets some reaction.

0
Replies (1)
Old Mutual
Old Mutual's reply22 Nov 2022, 12:44
Official
Dear Claudia

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management