VG
Vuyokazi G

1 reviews | Active since Apr 2023

16 Apr 2025, 16:15

Outstanding service (Mr Arthur Beneke - Old mutual complaints dept l

I wanted to take a moment to express my sincere appreciation for the exceptional service provider to me by Mr Arthur Beneke. He is working as a Complaints Assessor. He went above and beyond to help me resolve the issue between me and Old mutual. His dedication, expertise and professionalism were truly impressive. His ability to resolve my problem and personalized support was outstanding. I am extremely satisfied with the outcome, and the feedback reflects the high level of service I received from him.

The service was top notch and I must say he is really an asset to the Company. That is the type of service we really need as clients. THANK YOU VERY MUCH Mr Arthur Beneke 🙏🙏🙏

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Replies (1)
Old Mutual
Old Mutual's reply16 Apr 2025, 16:32
Official
Hello Vuyokazi, thank you so much for the 4-star rating.

We're thrilled to hear that you're satisfied with our service. Your support means a lot to us and motivates us to keep improving.

Regards
Old Mutual Complaints Management