Outstanding Customer Service

Item: Old Mutual
Rating: 5
Author: Tsireledzo N

I called old mutual Call Centre and after being transferred from one person to another to resolve my matter regarding my policy, I end up being transferred to Duduzile Qwabe who assisted me very well and she was very understanding. Well done Duduzile Qwabe your an asset to old mutual business, I wish all consultants they can have your spirit of ubuntu. Keep it up!

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

09 Jul 2021, 15:36

Dear Tsire;edzo N

This is certainly great to hear. We will definitely share this with Duduzile and her management team.

Thank you for taking the time to write this review.

Regards
Thabiet Mintin
Complaints Management

Old Mutual's reply09 Jul 2021, 15:36

Official

Old Mutual's replyOfficial

09 Jul 2021, 15:37

Old Mutual's reply09 Jul 2021, 15:37

Official