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chantal R

1 reviews | Active since Oct 2016

26 May 2021, 11:19

Outstanding customer service

How many people can say they had a outstanding experience with a call center consultant....well today I can! I would like to commend muraad sayed for his excellent service, he was extremely knowledgable, polite and conversed well. He assisted me with my enquiry within a matter of minutes. I was so amazed and would once again like to say thank you to him and I hope that your company recognizes what an asset YOU are to them. Ps I would hope that should I call in again I could deal with him!

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Replies (1)
Old Mutual
Old Mutual's reply26 May 2021, 11:23
Official
Dear Chantal R

Thank you for the review.

This is certainly great news. We will definitely share this feedback with Muraad and his management team. Thank you for taking the time to post this review, it is much appreciated.

Regards
Thabiet Mintin
Old Mutual Complaints Management