OUTRAGED AT THE LONG PROCESS

I am outraged at the Feedback/Response that I have NOT received from Old Mutual. I app**** to withdraw funds from MY saving account over the Telephone and have been given the run-around for the past month and half now. It is disturbing to know that the staff at Old Mutual don't bother to reply to emails or don't bother to phone the clients to give them feedback regarding where their application process is. I was initially told that I needed to send through my Marriage certificate for the process to be complete which I had done within the 1st 5 days of applying, then I get told after I queried what has happened because it was 2 weeks later and I hadn't received my money, that the application was put on hold, Not sure why. So a guy by the name of Vuyo Mbane helped me and reactivated the application and I was told that the application, he said he will put a special notice for the money to released ASAP, cause I needed it for the Easter weekend. To date I have not received my money. And nobody has bothered to get back to me. I have been wasting all my calls and emails. People should not invest with them if its gonna be such an effort to get your money.