SR
Sarah R

1 reviews | Active since Mar 2009

30 Jun 2015, 08:50

Online self service error

I've been trying to add beneficiaries on my portfolio online, but when I try to upload the document it keeps giving me errors: 24.27 KB Error: SyntaxError: Unexpected token <<br> This is the very document I printed from the OldMutual website. Then I phone their contact number, and was asked for the \Intermediary number or servicing number"which I don't have"

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Replies (1)
Old Mutual
Old Mutual's reply30 Jun 2015, 08:52
Official
Hello mokwans,

Thank you for bringing this to our attention. We will investigate and provide you with feedback.
Kind regards
Kareemah Sulayman
Complaints Management

Best regards,