DD
DJ D
1 reviews | Active since Feb 2017
15 Aug 2019, 09:21
ONBEVOEGDE PERSONEEL
Dit wil my voorkom Old Mutual oor 'n klomp onbevoegde konsultante beskik. Ek kan nie toegang tot My Portfolio verkry nie. Old Mutual se geoutomatiseerde eposstelsel stuur ****aknommers, maar die konsultante antwoord nie die telefone nie. Ek het by twee geleenthede byna 'n halfuur aangehou en na 'n irriterende bandopname geluister. Ek hoop dat hierdie poging van my, om toegang tot My Portfolio te verkry sal werk. Dit is pateties dat 'n mens so moet sukkel om gehelp te word, as gevolg van onbevoegde, onbekwame personeel. Verwysingsnommer: #HS***9#
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Replies (1)Old Mutual's replyOfficial
15 Aug 2019, 10:18Dear Mr Du Plessis
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Aug 2019, 10:18
Official
Dear Mr Du Plessis
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
