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Neepy A
1 reviews | Active since Mar 2023
16 Mar 2023, 09:50
Omfcm***. And masc***
Please don't make use of old mutual Bank they really don't care about ppl Banks at them even the manager at mowbray is I don't care , I had a issue where they suspended my ACC it's now two weeks no one came to me with a satisfying answer all they say it's Bidvest the waiting on Capitec but I resolve the issue with Capitec they gave me acces to my ACC but old Mutual now two weeks I even wrote a email to the CEO Mr Andre Keller and Ian Williamson they like deaf ears so please rather invest by other insurance company or bank by othe banks I'm so disappointed.
Helpful (0)
Replies (3)0
Replies (3)Old Mutual's replyOfficial
16 Mar 2023, 09:52Dear Neepy
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply16 Mar 2023, 09:52
Official
Dear Neepy
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
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Neepy A's updateReviewer Update
16 Mar 2023, 09:55I'm not interested anymore you can keep the money as Im in debt as you old mutual will never refund or compensate me .
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Neepy A's update16 Mar 2023, 09:55
Reviewer Update
I'm not interested anymore you can keep the money as Im in debt as you old mutual will never refund or compensate me .
Old Mutual's replyOfficial
04 May 2023, 16:17 This is merely an update on Hellopeter that this matter was resolved
Best regards,
Old Mutual's reply04 May 2023, 16:17
Official
This is merely an update on Hellopeter that this matter was resolved
Best regards,
