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Neepy A

1 reviews | Active since Mar 2023

16 Mar 2023, 09:50

Omfcm***. And masc***

Please don't make use of old mutual Bank they really don't care about ppl Banks at them even the manager at mowbray is I don't care , I had a issue where they suspended my ACC it's now two weeks no one came to me with a satisfying answer all they say it's Bidvest the waiting on Capitec but I resolve the issue with Capitec they gave me acces to my ACC but old Mutual now two weeks I even wrote a email to the CEO Mr Andre Keller and Ian Williamson they like deaf ears so please rather invest by other insurance company or bank by othe banks I'm so disappointed.

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Replies (3)
Old Mutual
Old Mutual's reply16 Mar 2023, 09:52
Official
Dear Neepy

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management

Best regards,

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Neepy A's update16 Mar 2023, 09:55
Reviewer Update
I'm not interested anymore you can keep the money as Im in debt as you old mutual will never refund or compensate me .
Old Mutual
Old Mutual's reply04 May 2023, 16:17
Official
  This is merely an update on Hellopeter that this matter was resolved 

Best regards,