SM
Sibusiso M
1 reviews | Active since Dec 2024
12 Dec 2024, 12:53
OMEM CST Retirement Fund Administration office Poor service
My Claim - EMSRef: [SF***] - Ref: [CASC***] was submitted and the payment was authorised on the 8th of December 2024 and the paymentnshould have reflected in my account within 72 hours as per email correspondence from Tandile Maliti from OMEM CST Retirement Fund Administration office. Till today no payment and no further response from the office when i enquired.
Please contact me via email at ***
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Old Mutual's replyOfficial
12 Dec 2024, 13:20Good day Sibusiso,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Dec 2024, 13:20
Official
Good day Sibusiso,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management