1 reviews | Active since Feb 2013
I have personal loans at Old Mutual and I have got credit insurance on all of them. In October I was involved in a motor accident and was booked of with post dramatic stress and depression. I then could not afort to pay the installments from October till December. I have send all the relevant documentation as well as the foto's of the accident and the medical and police report. I waited for 4 months before they got back to me to inform me that Omart rejected the claim. According to them it is not a disability? So my concern is why would a medical doctor and a ER of a hospital admit you and prescribe post traumatic medication and Omart decline the claim. So at the end of the day it is a **** to belong to the insurance to cover you debts as this is not the case.
Dear Mariechen,
We have escalated this matter to the OMART management team and will keep you informed of the progress.
Kind regards
Belinda Hunt
Complaints Management
Best regards,
Dear Mariechen,
We have escalated this matter to the OMART management team and will keep you informed of the progress.
Kind regards
Belinda Hunt
Complaints Management
Best regards,
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