GA
Geraldine A
1 reviews | Active since Aug 2011
23 Dec 2024, 15:26
OM is doing my aunt and myself dirty
OM just shocked me to the core. U cancelled 2 policies I had for my 64 yr old aunty. Just received another mail that u have cancelled and payed up the other policy. How can a policy be cancelled and payed up when I asked about the option when my aunt turned 64 and was told she doesn't qualify. After how many years and premiums that I had payed ðŸ˜. Am struggling so much that this xmas will be without food and now this ðŸ˜ðŸ˜ðŸ˜ðŸ˜¥
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Old Mutual's replyOfficial
23 Dec 2024, 15:34Good day Geraldine A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply23 Dec 2024, 15:34
Official
Good day Geraldine A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management