SW
Seve W

1 reviews | Active since Nov 2017

26 Mar 2025, 10:50

OM Insurance is Useless

Ref no ***

Contact Thanyane

Still waiting for your mail

OM sends me a letter cancelling my policy, citing that my bank returned the Dr Order

Absa had a glitch in their system hence the reason

OM terms State that they give you a 15 day grace period..Not do when you speak to them

My advice..Stay clear of OM..If they cannot even send mails or return calls, imagine if i have a claim

DISCOVERY, here i come

OM, don’t even bother, you’re absolutely useless when it comes to customer service

0
Replies (1)
Old Mutual
Old Mutual's reply26 Mar 2025, 11:31
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management

Best regards,