IS
Irfaan S
1 reviews | Active since Oct 2015
24 Oct 2015, 23:15
OM does not want to re-instate policy
1. Held a Greenlight Policy.<br> 2. Unemployed from 1/1/2014 to current<br> 3. Sold our house and now want to re-instate my policy (no underwriting required)<br> 4. Debit Order stopped in 1/10/2014<br> 5. Made application with Call Center and Servicing<br> 6. Both occasion OM saying that they not able to help because of lack of payments from October 2014<br> 7. Not a happy chappy<br> 8. Sanlam has offered to re-instate on of my policies in the same predicament as us.
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Old Mutual's replyOfficial
25 Oct 2015, 09:26Hello Irfaan.Sulaiman,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply25 Oct 2015, 09:26
Official
Hello Irfaan.Sulaiman,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management