RS
Rashid S
1 reviews | Active since Mar 2009
25 Oct 2025, 07:29
OM Bank takes too long to answer calls
The wait time to get through to a consultant at OM Bank took 18mins.
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Replies (1)
Old Mutual's replyOfficial
25 Oct 2025, 09:40Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Oct 2025, 09:40
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management