DB
Dirk B
1 reviews | Active since Apr 2018
20 Nov 2025, 08:00
om bank is totally useless !
this review is for om bank ! i can‘t access my account for almost 2 weeks ! i‘ve sent emails to support and to complaints department every single day, no response at all ! i‘ve spent hours and hours at the branch, nobody is willing or able to help you. these people are totally useless ! don‘t trust them !
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Old Mutual's replyOfficial
20 Nov 2025, 08:26Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Nov 2025, 08:26
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management