OldMutualSA's Deceptive Practices

OldMutualSA's Deceptive Practices - Withheld Insurance on Study Loan #OldMutualFAIL #ConsumerRights [***] In 2021, I took out a loan (Account ***) with Old Mutual Finance, trusting them to act ethically. After my March 2023 retrenchment, I continued payments - unaware my installments included undisclosed OMART credit life insurance (Claim ***). The Shocking Truth: Two years post-retrenchment, I discovered by accident that this protection existed - despite: Multiple engagements with OMF where I disclosed my unemployment Providing all required retrenchment documentation Their claims team having my UI-19 form since 2023 The Damage: - OMF concealed policy benefits while collecting premiums - Ignored their obligation to assist a retrenched client - Forced unnecessary financial hardship After 8 weeks of formal complaints (***) and contradictory requests for documents they already possess, @OldMutualSA still won't resolve this. Have you experienced this? If OMF failed you too, share your story. Together we'll expose these practices. #OldMutualScandal #FinancialJustice #NCRComplaint @NCR_ZA @CreditOmbud @HelloPeter @OldMutualSA