LVdB
Lize Van den Berg
1 reviews | Active since May 2018
27 Jan 2025, 13:39
OldMutual Superfund Claim
I left my employer Mid December 2024 and have been trying to submit my claim ever since. I followed the instructions to a tee - but I do not have the My Claims option in order to claim my SuperFund. I have spend countless time on the phone and I still have not been helped. Just now, I called and spent almost 30 minutes on the line - the lady gave me the CAS Claims email address which keeps on coming back as not existing. I am the last person to complain but PLEASE help!!!!!
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Old Mutual's replyOfficial
27 Jan 2025, 14:13Good day Lize,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
The e-mail address for CAS Claims is: ***
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
The e-mail address for CAS Claims is: ***
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Jan 2025, 14:13
Official
Good day Lize,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
The e-mail address for CAS Claims is: ***
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
The e-mail address for CAS Claims is: ***
Kind regards
Old Mutual Complaints Management