KS
Karabo S

1 reviews | Active since Jun 2024

21 May 2026, 22:53

Oldmutual horrors

My has been a loyal supporter of Old Mutual, yet now finds herself feeling humbled and distressed by the very company she trusted. She entrusted Old Mutual with her pension fund, believing that when the time came for her to receive her monthly payouts, the process would be smooth and dignified. Sadly, this has not been her experience.Now that the time has come for her to receive her monthly payouts, there always seems to be a problem. This month, my mother received only half of the agreed-upon payout amount. How can such a trusted company treat its clients this way? Why do people have to suffer under your administration after placing their trust in you for so many years?

It is heartbreaking to watch my mother regret her decision daily for trusting Old Mutual with her pension. Elderly people also deserve dignity, respect, and peace of mind, not constant stress and uncer*****y over money that rightfully belongs to them.

0
Replies (3)
Old Mutual
Old Mutual's reply22 May 2026, 01:30
Official
Good day Karabo S,

We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment. Thank you for your efforts, we appreciate your feedback shared.

Regards
Old Mutual Complaints Management

Best regards,

KS
Karabo S's update22 May 2026, 06:05
Reviewer Update
I am not satisfied with anything related to oldmutual.This is one institution I'd never recommend to anyone.
Old Mutual
Old Mutual's reply22 May 2026, 06:48
Official
Good day, Karabo S.

We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Best regards,