ES
Eddie S
1 reviews | Active since May 2021
27 May 2021, 08:31
Old y
Good day. I am Eddie Dr Souza. ID *** I have a funeral policy with Old Mutual for donkey years. My phone packed up and I lost all my info and debit order info. I tried for over three months almost to make contact by phone to get the monthly premium reactivated without success. I will appreciate it if contact can be restored in order to update the arears payment. All I have is this long number ***
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Old Mutual's replyOfficial
27 May 2021, 09:09Dear Eddie S
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply27 May 2021, 09:09
Official
Dear Eddie S
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,