OLD MUTUAL'S BAD SERVICE

My sister's husband passed away last year December and still she is struggling to get his superfund paid out.

She is disabled and it's really uncomfortable for her to go from one office to another, from one town to the other. She's been kept on a line while her children suffer at that cost, which is unfair.

Plus they're being evacuated from their home very soon, probably to the streets.

It's been two weeks now since Old Mutual spoke to her after I have complaint, and Desmond Matthew's said he would phone her back, but up to now no one from Old Mutual contacted her since.

I have decided that I'm moving my insurance to another company, I don't want my children to suffer like this, and to think we have been with them for years.