KM
Keneilwe M
1 reviews | Active since Feb 2016
01 Sept 2019, 09:54
Old mutualmoney account
Not happy with Old mutual my account I transferred money into my as I usually do every month after getting my salary,then I went out with my friend then when I made a purchase I was told my card has insufficient funds .which I had to go outside of the club at night which was not safe to try check different Atms if they say the same thing now try calling their customer service numbers is not working and I really wanna use my funds I transferred in the 30th August 2019 this is really frustrating cos I was stranded last night at a club while I know I have money in my account
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Replies (2)
Old Mutual's replyOfficial
02 Sept 2019, 09:00Dear Keneilwe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply02 Sept 2019, 09:00
Official
Dear Keneilwe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's replyOfficial
02 Sept 2019, 12:07Dear Keneilwe
We received your complaint of 1 September 2019.
In order to investigate the matter we require your identification number. On receipt of the above, this matter will receive our further attention.
Regards
Coleen Aanhuizen
Complaints Management
We received your complaint of 1 September 2019.
In order to investigate the matter we require your identification number. On receipt of the above, this matter will receive our further attention.
Regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply02 Sept 2019, 12:07
Official
Dear Keneilwe
We received your complaint of 1 September 2019.
In order to investigate the matter we require your identification number. On receipt of the above, this matter will receive our further attention.
Regards
Coleen Aanhuizen
Complaints Management
We received your complaint of 1 September 2019.
In order to investigate the matter we require your identification number. On receipt of the above, this matter will receive our further attention.
Regards
Coleen Aanhuizen
Complaints Management