1 reviews | Active since Oct 2012
Old Mutual/Meerkat Selling Lies to People
We as Golden Ladies Club Old Mutual No: BS*** from Vosloorus are not happy the way things are handled for us by Meerkat. Last year in October 2024 we were told that our funeral cover as a club will now be handled by Meerkat and we have upgraded from R1500 dependant payout, and R3000 for member to R3000 dependant and R5000 for member, and our monthly fee also went up by almost double the amount. We were placed on trial and our trial ended in Jan 2025. Now 1 of our members is claiming for his dependent and now we are asked where did they sign bona as Meerkat or Old Mutual they never signed anything of such, and we are only covered for R1500. So why did they make us pay double the premium that we were paying when we are still cover for R1500. Old Mutual or Meerkat ripping people off
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management