ES
Elisa S
1 reviews | Active since Sept 2022
07 Oct 2024, 19:32
Old mutually confuse
I have been sending them emails from last week, I have been a Policy holder for almost 8 years I tried to use their WhatsApp self service but it says my ID does not match their records iam confused who has been debiting from my salary?
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Old Mutual's replyOfficial
07 Oct 2024, 19:33Good day Elisa S
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply07 Oct 2024, 19:33
Official
Good day Elisa S
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,