OLD MUTUAL YOU NEED TO CATCH A WAKE UP!!!!!

OLD MUTUAL ARE WORSE IN PROVIDING SERVICE,THEY KEEP ON TELLING ME OF BACK LOGS WHEN I PHONE THEM BUT THEY NEVER COME BACK TO ME TELLING ME ABOU THE BACK LOGS.IM VERY DISSAPPOINTED IN THEM.NOW I HAVE TO WAIT ANOTHER FEW DAYS FOR MY OWN MONEY THAT I SAVE,FUNNY THING IS THEY ARE VERY QUICK TO DEDUCT MY MONEY BUT WHEN I REQUEST FOR MY MONEY THEN IT TAKES SO LONG AND YOU HAVE TO PHONE IN FOR THEM TO ATTEND TO YOUR REQUEST WHICH IS WRONG, MICHELLE!!!! MY MONEY WAS SUPPOSE TO BE IN BUT INSTEAD YOU DECIDED TO LEAVE MY REQUEST YOUR SERVICE IS VERY POOR ,YOU DIDNT EVEN COME BACK TO ME AT ALL