VM
Vida M

1 reviews | Active since Jul 2018

18 Apr 2020, 02:07

Old Mutual, you are the best

Thank you Old Mutual for being true to your word. Indeed you are a company I will always do business with. During my recent loss, I managed to submit my funeral claims by email and they were processed in two days. Special thank you to one of your employees, Mr. Koketso Lekhu, who patiently and generously supported me throughout the process, even when he was on leave at the time I needed help. I take off my hat to you Koketso and appreciate you. Thank you Old Mutual, for Mr. Koketso Lekhu, I know that Old Mutual is a company that truly cares for its clients because of the way this gentleman offers service - all the time. I really appreciate you Old Mutual! #30in30

0
Replies (1)
Old Mutual
Old Mutual's reply20 Apr 2020, 15:20
Official
Dear Vida Mutlaneng

Thank you for making the time to tell us about the excellent service you received from Mr. Koketso Lekhu.
I will be sure to pass this message to Mr Lekhu and his manager. 

Thank you once again for the feedback. Old Mutual treasures your loyal support.

Warm Regards

Liesl Kerchhoff
Old Mutual Complaints Management