PM
Portia M

1 reviews | Active since Jul 2021

25 Nov 2024, 18:25

Old mutual you are a fruad

Old mutual is a ****. I did my withdrawal on the 23rd September till today I haven't received my 2pot money. They telling me it was paid into the wrong account whereas I provided the correct account number. Old mutual i want my money. I'm not happy at all I'm taking my product somewhere else you cannot be trusted with our money it's been months not even an update I'm the one who is always calling..old mutual you are a ****

0
Replies (3)
Old Mutual
Old Mutual's reply25 Nov 2024, 18:28
Official
Good day Portia,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management
PM
Portia M's update25 Nov 2024, 18:44
Reviewer Update
That's what I get wen I call investigate investigate I'm tired I just want my money and leave old mutual it's been months now since the withdrawal I received a message from Sars as well but nothing paid into my account
Old Mutual
Old Mutual's reply25 Nov 2024, 18:50
Official
Good day Portia,

Feedback will be provided to you via email.

Regards
Old Mutual Complaints Management