WVDm
Werner Van Der merwe
1 reviews | Active since Dec 2018
19 Aug 2019, 07:38
Old Mutual Wrong Plan Given
I took out a Pension Fund and a savings investment plan. When I asked for pay out and cancellation recently they told me that i didnt have a pension fund but a retirement annuity. Old mutual gave me the wrong plan!!!!!!!!!!!!!!!! Now when i ask them to solve my emails get deleted without being read. What kind of company are you !!!!!!!!!!!!!!!!!!!!
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Replies (2)
Old Mutual's replyOfficial
19 Aug 2019, 08:57Dear Mr Van Der Merwe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
Old Mutual's reply19 Aug 2019, 08:57
Official
Dear Mr Van Der Merwe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
WVDm
Werner Van Der merwe's updateReviewer Update
19 Aug 2019, 08:59Thank you, awaiting your response or even a call. I also have the proof whereby they delete my emails without reading it....
WVDm
Werner Van Der merwe's update19 Aug 2019, 08:59
Reviewer Update
Thank you, awaiting your response or even a call. I also have the proof whereby they delete my emails without reading it....