FN
Freda N
1 reviews | Active since Sept 2014
23 Jul 2020, 13:35
OLD MUTUAL : WORST SERVICE EVER
I took out a Funeral policy with Old Mutual - they supp**** totally incorrect information and I ended up reporting them to the Financial Services Onbudsman - who ruled in my favour. I lodged a claim against this policy 4 DAYS AGO! They are quick to advertise that they settle claims within 48 Hours - 4 DAYS LATER - NO REACTION!!! I guess they only respond to the Onbudsman - which will be my next call. BE CAREFUL - USE ANYONE BUT OLD MUTUAL
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
24 Jul 2020, 09:21Dear Freda
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply24 Jul 2020, 09:21
Official
Dear Freda
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management