Old mutual worst service ever

Item: Old Mutual
Rating: 1
Author: Tebogo M

They never keep their promise. I lodged a complaint for the incorrect debit order date that has been going on for many months now. They asked for my Id and i ga e them, nothing happened afterwards. I will not recommend anyone to take up old mutual policy

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Replies (1)

Old Mutual's replyOfficial

21 Jan 2025, 10:10

Hi Tebogo, please accept our apologies for the delay in this instance. We have escalated this matter and a complaints assessor will get in touch with you shortly.

Old Mutual's reply21 Jan 2025, 10:10

Official

Hi Tebogo, please accept our apologies for the delay in this instance. We have escalated this matter and a complaints assessor will get in touch with you shortly.