lPss
lungile P sibanyoni sibanyoni

1 reviews | Active since Jul 2011

30 Sept 2019, 14:01

Old mutual worst service

Gooday

I went to old mutual on friday the 20th October 2019 to get my de-investment... Was to told i'd get the money 3-4days... Still today no money in the bank... Needed the money as in yesterday.... i called them... i'm told they only processing the money now its 10 days later.... What an inconvenience... very un-thoughtful... Very un-feeling... i'd advice anyone against taking any policy with them... Going to start with my family since they ruined my trip

Regards,

0
Replies (1)
Old Mutual
Old Mutual's reply30 Sept 2019, 15:50
Official
Dear Lungile  Sibanyoni
I acknowledge receipt of your complaint This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management