Old mutual work till you die for them

I have an old mutual green light life and disability insurance policy on the 17 October 2017 I was involved in a motor accident that my left leg to be amputated I submitted a claim to oldmutual and was requested to get reports from the doctor 3 to 5 years medical records the required medical records from the treating rehab facility did all this then phoned the claim center for an update no they now need additional doctors report from your home doctor did that phoned through now need updated rehab reports did that as well now need secondary doctors report from another doctor did that as well now need additional rehab reports this is when the line has to be drawn evertime I phone to get an up date I get shoved from this department to the next I am self employed they also want to know when can I go back to work so that my debit order can go through and they can get the premium nobody wants to assist me with this problem today I got hold of the claims manager no assistance in fact I have been given more reports to get and evertime you go to the doctor I am being billed from my own pocket for records for old mutual this is not an insurance company to have when you are in dire need of assistance you get shifted around like a cheap ****** I have almost 200 pages of reports which was submitted for a straight forward case OLD MUTUAL IS THE WORST COMPANY TO BE ASSOCIATED WITH WHEN YOU HAVE A DISABILITY INSURANCE POLICY CLAIM be weary of this company