P
Poomoney
1 reviews | Active since Dec 2024
30 Dec 2024, 08:22
Old Mutual Withdrawal
Old Mutual says withdrawal take 7 working days ,they Took almost 1 and a half months for me to get my withdrawal processed
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Old Mutual's replyOfficial
30 Dec 2024, 08:40Hello Poomoney, we're truly sorry to hear about your experience with the withdrawal process, and we strive to provide efficient and timely service, and it's clear we fell short in your case. Your feedback is important to us, and we will take it into account as we work to improve our processes. One of our complaint assessors will be in touch to help resolve your complaint.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Dec 2024, 08:40
Official
Hello Poomoney, we're truly sorry to hear about your experience with the withdrawal process, and we strive to provide efficient and timely service, and it's clear we fell short in your case. Your feedback is important to us, and we will take it into account as we work to improve our processes. One of our complaint assessors will be in touch to help resolve your complaint.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management