M
Marque
1 reviews | Active since May 2025
26 May 2025, 10:40
Old Mutual withdraw
Requested a withdrawal2024/04/24, but still not finalised. Uploaded documents 2025/05/02, Went into Old Mutual @ N1 City, 2025/05/08, consultant said no further documents needed . I phoned on Friday, 2025/05/16, spoke to contact centre / service agent , uploaded documents again. Checked on the App(Oldmutual) still says Action Required
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Old Mutual's replyOfficial
26 May 2025, 10:49Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply26 May 2025, 10:49
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,